Negative affectivity and tipping : the moderating role of emotional labor strategies and leader-member exchange
Year of publication: |
2014
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Authors: | Medler-Liraz, Hana |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 36.2014, p. 63-72
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Subject: | Negative affectivity | Emotional labor | LMX | Tipping behavior | Emotion | Arbeitsverhalten | Work behaviour | Arbeitsbeziehungen | Employment relations | Trinkgeld | Tipping behaviour | Verhalten in Organisationen | Organizational behaviour | Arbeitszufriedenheit | Job satisfaction | Führungsstil | Leadership style |
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