Negotiating with Emotion - Contrary to classic negotiation texts, skilled negotiators must be attuned to their own emotions and be able to relate affirmatively to those of their counterparts.
Year of publication: |
2013
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Authors: | Leary, Kimberlyn ; Pillemer, Julianna ; Wheeler, Michael |
Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - 2013, p. 96-103
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