New insights into consumer loyalty of website-services : the quadratic effect of flow
Jamie Carlson; Dennis Ahrholdt; Ramaswami Sridharan; Togar Simatupang
| Year of publication: |
2013
|
|---|---|
| Authors: | Carlson, Jamie ; Ahrholdt, Dennis C. ; Sridharan, Ramaswami ; Simatupang, Togar |
| Published in: |
E-marketing in developed and developing countries : emerging practices. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-3954-6. - 2013, p. 246-257
|
| Subject: | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Website | Online-Handel | Online retailing | Sportorganisation | Sport organization | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009775752