New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks
Year of publication: |
2022
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Authors: | Chang, Ya-Yuan ; Cheng, Ching-Chan |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 5, p. 1629-1648
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Subject: | COVID-19 | Big data analytics | Restaurant epidemic prevention | Service quality scale | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Coronavirus | Messung | Measurement | Infektionskrankheit | Infectious disease | Epidemie | Epidemic | Big Data | Big data |
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