Non-targeted customers in individualistic versus collectivistic cultures
Year of publication: |
2014
|
---|---|
Authors: | Bang, Nguyen ; Chen, Junsong ; Chen, Cheng-hao Steve ; Yu, Xiaoyu Allen |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 15, p. 1199-1218
|
Subject: | non-targeted customer | perceived unfairness | retailing | individualism | collectivism | Kollektivismus | Collectivism | Konsumentenverhalten | Consumer behaviour | Individualismus | Individualism | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade |
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