A novel approach to regression analysis for the classification of quality attributes in the Kano model : an empirical test in the food and beverage industry
Year of publication: |
2012
|
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Authors: | Chen, Li-fei |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 40.2012, 5, p. 651-659
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Klassifikation | Classification | Korrelation | Correlation | Ernährungsindustrie | Food industry | Getränkeindustrie | Beverage industry |
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