Number 1 - Communication apprehension and perceptions of salesperson performance: A multinational perspective
Year of publication: |
2000
|
---|---|
Authors: | Pitt, Leyland F. ; Berthon, Pierre R. ; Robson, Matthew J. |
Published in: |
Journal of managerial psychology. - Bradford, West Yorkshire : Emerald, ISSN 0268-3946, ZDB-ID 6245717. - Vol. 15.2000, 1-2, p. 68-86
|
Saved in:
Saved in favorites
Similar items by person
-
Communication apprehension and perceptions of salesperson performance: a multinational perspective
Pitt, Leyland F., (2000)
-
The SERVQUAL instrument: Reliability and validity in South Africa
Nel, Deon, (1997)
-
Ad Lib : when customers create the ad
Berthon, Pierre R., (2008)
- More ...