Number 4-5 - International services marketing - "Culture shocks" in inter-cultural service encounters?
Year of publication: |
1999
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Authors: | Stauss, Bernd ; Mang, Paul |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 13.1999, 4-5, p. 329-346
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