Objective quality and business performance in service environments : moderating effects of entrepreneurs' knowledge and involvement
Rosa M. Hernández-Maestro and Óscar González-Benito
| Year of publication: |
2011
|
|---|---|
| Authors: | Hernández-Maestro, Rosa M. ; González-Benito, Óscar |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 13/14, p. 2321-2354
|
| Subject: | Beziehungsmarketing | Relationship marketing | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Unternehmer | Entrepreneurs | Kompetenz | Competence | Agrotourismus | Rural tourism | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009298988