Offshore outsourcing of IT services as new service development : the role of change and its management
Year of publication: |
2012
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Authors: | Rashid, Amber Gul |
Published in: |
Journal of organizational change management. - Bingley : Emerald Group Publishing Limited, ISSN 0953-4814, ZDB-ID 645653-4. - Vol. 25.2012, 3, p. 445-461
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Subject: | Auslandsverlagerung | Offshoring | IT-Dienstleister | IT service provider | Organisatorischer Wandel | Organizational change | Dienstleistungsmanagement | Service management | Längsschnittanalyse | Longitudinal analysis |
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