On priority queues with impatient customers
Year of publication: |
2008
|
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Authors: | Iravani, Foad ; Balcıog̃lu, Barış |
Published in: |
Queueing systems : theory and applications ; affiliated publication of the Institute for Operations Research and the Management Sciences. - Dordrecht : Springer, ISSN 0257-0130, ZDB-ID 56281-6. - Vol. 58.2008, 4, p. 239-260
|
Subject: | Callcenter | Call centre | Konsumentenverhalten | Consumer behaviour | Warteschlangentheorie | Queueing theory |
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