One experience and multiple reviews : the case of upscale US hotels
Year of publication: |
2013
|
---|---|
Authors: | Torres, Edwin N. ; Adler, Howard ; Lehto, Xinran Y. ; Behnke, Carl ; Miao, Li |
Published in: |
Tourism review : the official journal of the AIEST. - Bingley : Emerald, ISSN 1660-5373, ZDB-ID 2440017-8. - Vol. 68.2013, 3, p. 3-20
|
Subject: | Consumer generated feedback | Omline reviews | Customer satisfaction | TripAdvisor | Hotel rating systems | Hotels | United States of America | Kundenzufriedenheit | Hotellerie | Hotel industry | USA | United States | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Bewertung | Evaluation |
-
"Green" attributes and customer satisfaction : optimization of resource allocation and performance
Slevitch, Lisa, (2013)
-
Are the states uited? : an analysis of U.S. hotels’ offers through TripAdvisor’s eyes
Moro, Sérgio, (2019)
-
Sreejesh, S., (2019)
- More ...
-
Chen, Yang-Su, (2016)
-
Travelers' psychological comfort with local food experiences and place attachment
Wang, Saerom, (2023)
-
Consumer inferences of corporate social responsibility (CSR) claims on packaged foods
Wei, Wei, (2018)
- More ...