Why online word-of-mouth measures cannot predict brand outcomes offline : volume, sentiment, sharing, and influence metrics yield scant online-offline WOM correlations
Year of publication: |
June 2017
|
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Authors: | Fay, Brad ; Larkin, Rick |
Published in: |
Journal of advertising research. - New York, NY : Foundation, ISSN 0021-8499, ZDB-ID 219178-7. - Vol. 57.2017, 2, p. 132-143
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Subject: | Markenartikel | Brand | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing |
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