Operational determinants of airline service quality : worldwide cross-regional analysis
Year of publication: |
2018
|
---|---|
Authors: | Alkhatib, Saleh F.S. ; Migdadi, Yazan K. A. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 25.2018, 4, p. 186-200
|
Subject: | airline operations strategy | airline service quality | cross-regional analysis | operational determinants | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | Luftverkehr | Air transport | Welt | World |
-
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F. S., (2018)
-
Operations strategies alignment patterns and service quality : airline global analysis
Alkhatib, Saleh, (2019)
-
Nambukasa, Juliet, (2013)
- More ...
-
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F. S., (2018)
- More ...