Optimal choice for appointment scheduling window under patient no-show behavior
Nan Liu (Department of Health Policy and Management, Mailman School of Public Health, Columbia University, New York City, New York, USA)
| Year of publication: |
January 2016
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|---|---|
| Authors: | Liu, Nan |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 25.2016, 1, p. 128-142
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| Subject: | service operations | healthcare management | appointment scheduling | patient behavior | queueing theory | Warteschlangentheorie | Queueing theory | Scheduling-Verfahren | Scheduling problem | Patienten | Patients | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Operations Research | Operations research |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/poms.12401 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011437197