Optimizing quality of service using fuzzy control
Year of publication: |
2002
|
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Authors: | Diao, Yixin ; Hellerstein, Joseph L. ; Parekh, Sujay |
Published in: |
Management technologies for E-Commerce and E-Business applications : proceedings. - Berlin : Springer, ISBN 3-540-00080-1. - 2002, p. 42-53
|
Subject: | Fuzzy-Set-Theorie | Fuzzy sets | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
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