An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
David E. Bowen
| Year of publication: |
2024
|
|---|---|
| Authors: | Bowen, David E. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 35.2024, 1, p. 1-21
|
| Subject: | Competitive advantage | Context | Customers | Employees | EX | HX | Linkages | Service | Technology | Wettbewerbsvorteil | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-10-2023-0424 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014456568