Paradoxes of Luxury Work
This article conceptually explores the dark side of luxury work, i.e. service work in the luxury segment, by using the analytical perspective of ‘paradoxes’. We identify three paradoxes arising from the dark side of luxury work which are interrelated, affect different actors (managers, customers and workers), and are embedded in broader societal structures. We discuss the contribution of our paper to the literatures on service work and organizational paradoxes and outline starting points for future empirical research.
Year of publication: |
2012
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Authors: | Sieben, Barbara ; Haunschild, Axel |
Published in: |
Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management. - Rainer Hampp Verlag, ISSN 1862-0000. - Vol. 26.2012, 2, p. 189-194
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Publisher: |
Rainer Hampp Verlag |
Subject: | organizational paradoxes | luxury services | emotional labor | precarious work | consumption | identity |
Saved in:
Online Resource
Extent: | text/html |
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Type of publication: | Article |
Classification: | J24 - Human Capital; Skills; Occupational Choice; Labor Productivity ; L23 - Organization of Production ; L80 - Industry Studies: Services. General ; M12 - Personnel Management ; M54 - Labor Management (team formation, worker empowerment, job design, tasks and authority, job satisfaction) |
Source: |
Persistent link: https://www.econbiz.de/10010548269