Passengers’ perceptions of airline lounges: Importance of attributes that determine usage and service quality measurement
Year of publication: |
2012
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Authors: | Han, Seohui ; Ham, Seonok (Sunny) ; Yang, Ilsun ; Baek, Seunghee |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 8022458. - Vol. 33.2012, 5, p. 1103-1112
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