Patient care, satisfaction and service quality in health care
Vladimir Senić and Veljko Marinković
| Year of publication: |
2013
|
|---|---|
| Authors: | Senić, Vladimir ; Marinković, Veljko |
| Published in: |
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 2045189-1. - Vol. 37.2013, 3, p. 312-319
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital | Patienten | Patients |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009752218