Patient experience and hospital profitability : is there a link?
Year of publication: |
July-September 2017
|
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Authors: | Richter, Jason P. ; Muhlestein, David B. |
Published in: |
Health care management review : HCM review. - Germantown, Md. : Corp., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 42.2017, 3, p. 247-257
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Subject: | finance | hospitals | management | patient satisfaction | profit | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Rentabilität | Profitability | Großbritannien | United Kingdom | Dienstleistungsqualität | Service quality | Krankenhausfinanzierung | Hospital financing | Gewinn | Profit | Gesundheitsversorgung | Health care |
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