Patient satisfaction: a matter of choice
Year of publication: |
2000
|
---|---|
Authors: | Amyx, Douglas ; Mowen, John C. ; Hamm, Robert |
Published in: |
Journal of Services Marketing. - MCB UP Ltd, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 14.2000, 7, p. 557-572
|
Publisher: |
MCB UP Ltd |
Subject: | Services marketing | Customer satisfaction | Service quality | Health care |
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