Patients' satisfaction : the medical appointments valence in Portuguese public hospitals
Year of publication: |
October 2018
|
---|---|
Authors: | Ferreira, D. C. ; Marques, Rui Cunha ; Nunes, A. M. ; Figueira, José Rui |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 80.2018, p. 58-76
|
Subject: | Interval objective functions | Multi-objective linear programming | Patients' satisfaction | Medical appointments | Portuguese public hospitals | Krankenhaus | Hospital | Portugal | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Mathematische Optimierung | Mathematical programming | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality |
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