Perceived corporate social responsibility and customers' behaviors in the ridesharing service industry
Year of publication: |
2020
|
---|---|
Authors: | Jeon, Myunghee Mindy ; Lee, Seonjeong ; Jeong, Miyoung |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 84.2020, p. 1-10
|
Subject: | Brand attitude | Brand preference | Customer behavior | Perceived corporate social responsibility | Ridesharing services industry | Self-brand connection | Konsumentenverhalten | Consumer behaviour | Corporate Social Responsibility | Corporate social responsibility | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
-
Tariq, Beenish, (2020)
-
Integrating social issues and customer engagement to drive loyalty in a service organisation
O'Brien, Ingrid M., (2015)
-
Strategies to enhance consumers' identification with a service firm
Huang, Min-Hsin, (2016)
- More ...
-
E-social influence and customers’ behavioral intentions on a bed and breakfast website
Jeon, Myunghee Mindy, (2018)
-
Customer reviews of hotel experiences through consumer generated media (CGM)
Jeong, Miyoung, (2008)
-
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy, (2017)
- More ...