Perceived Electronic Service Quality : Results from a Cross-National Study in Mobile Internet Services
Year of publication: |
2014
|
---|---|
Authors: | Vlachos, Pavlos A. ; Giaglis, George M. ; Lee, Inseong ; Vrechopoulos, Adam |
Publisher: |
[S.l.] : SSRN |
Subject: | Internet | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce | Mobilkommunikation | Mobile communications | Kundenzufriedenheit | Customer satisfaction |
Extent: | 1 Online-Ressource (41 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: International Journal of Human-Computer Interaction, vol. 27, no. 3, pp. 217-244 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments September 17, 2008 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
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