Perceptions of service quality : what's fun got to do with it?
Year of publication: |
2010
|
---|---|
Authors: | Karl, Katherine A. ; Harland, Lynn K. ; Peluchette, Joy Van Eck ; Rodie, Amy R. |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 27.2010/11, 2, p. 155-172
|
Subject: | Pflegeberufe | Nursing profession | Arbeitszufriedenheit | Job satisfaction | Kundenzufriedenheit | Customer satisfaction |
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