Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
Robert Bacal
| Year of publication: |
2005
|
|---|---|
| Authors: | Bacal, Robert |
| Publisher: |
New York , NY [u.a.] : McGraw-Hill |
| Subject: | Customer relations | Terminology |
| Extent: | XV, 222 S. 21cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-144453-X |
| Source: |
Persistent link: https://www.econbiz.de/10004820810