Performance measurement in service businesses
Year of publication: |
1991
|
---|---|
Other Persons: | Fitzgerald, Lin (contributor) |
Institutions: | Chartered Institute of Management Accountants (contributor) |
Publisher: |
London : Chartered Institute of Management Accountants |
Subject: | Dienstleistungssektor | Leistungsmessung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Hortelano, Dioni Elche, (2008)
-
Rationalisierung von Dienstleistungsarbeit : Strategien, Methoden und innerbetriebliche Konsequenzen
Müller, Ria, (2008)
-
Multi-item models for evaluating managerial and organizational resources in service firms
Cruz-Ros, Sonia, (2009)
- More ...
-
Fitzgerald, Lin, (2007)
-
Service quality in regulated network industries
Waddams Price, Catherine M., (2008)
-
Delivering the Goods at Tnt : The Role of Performance Measurement System
Moon, Philip, (2000)
- More ...