Performance measurement with multiple interrelated variables and threshold target levels : evidence from retail firms in the US
Year of publication: |
2016
|
---|---|
Authors: | Zervopoulos, Panagiotis D. ; Brisimi, Theodora S. ; Emrouznejad, Ali ; Cheng, Gang |
Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 250.2016, 1 (1.4.), p. 262-272
|
Subject: | OR in service industries | Performance management | Data envelopment analysis | Balanced Scorecard | Performance-Messung | Performance measurement | Balanced scorecard | Data-Envelopment-Analyse | Dienstleistungssektor | Service industry | Performance-Management | Einzelhandel | Retail trade |
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