Persuasion and empathy in salesperson-customer interactions
Year of publication: |
May 2010
|
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Authors: | Rotemberg, Julio J. |
Institutions: | National Bureau of Economic Research (contributor) |
Publisher: |
Cambridge, Mass : National Bureau of Economic Research |
Subject: | Emotion | Theorie | Theory | Verkaufspersonal | Salespeople | Lieferantenmanagement | Supplier relationship management | Verhaltensökonomik | Behavioral economics |
Extent: | 1 Online-Ressource |
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Series: | NBER working paper series ; no. w15975 |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Mode of access: World Wide Web System requirements: Adobe [Acrobat] Reader required for PDF files Hardcopy version available to institutional subscribers. |
Other identifiers: | 10.3386/w15975 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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