Prioritising the factors for analysing service quality of 3PL : AHP approach
Year of publication: |
March/June 2017
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Authors: | Gupta, Anchal ; Singh, Rajesh K. ; Suri, P. K. |
Published in: |
Asia-Pacific journal of management research and innovation : APJMRI. - Los Angeles [u.a.] : Sage, ISSN 2319-510X, ZDB-ID 2838029-0. - Vol. 13.2017, 1/2, p. 34-42
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Subject: | Third-party logistics (3PL) | service quality | parameters | Analytical Hierarchical Process (AHP) | Dienstleistungsqualität | Service quality | AHP-Verfahren | AHP approach | Logistikdienstleister | Logistics provider | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Qualitätsmanagement | Quality management |
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