Product delivery service provider selection and customer satisfaction in the era of internet of things: A Chinese e-retailers’ perspective
Year of publication: |
2015
|
---|---|
Authors: | YU, Jie ; Subramanian, Nachiappan ; Ning, Kun ; Edwards, David |
Published in: |
International Journal of Production Economics. - Elsevier, ISSN 0925-5273. - Vol. 159.2015, C, p. 104-116
|
Publisher: |
Elsevier |
Subject: | Product delivery service provider | E-commerce | Customer satisfaction | Triads |
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