Product-oriented web technologies and product returns : an exploratory study
Year of publication: |
2013
|
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Authors: | De, Prabuddha ; Hu, Yu Jeffrey ; Rahman, Mohammad S. |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 24.2013, 4, p. 998-1010
|
Subject: | online shopping | product returns | type of information | product-oriented technologies | econometric models | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Technischer Fortschritt | Technological change | Informationstechnik | Information technology | Electronic Commerce | E-commerce | Kundenservice | Customer service |
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