Product return management in online retailing
Siham El Kihal
| Year of publication: |
2017
|
|---|---|
| Authors: | El Kihal, Siham |
| Institutions: | Verlag Dr. Kovač (publisher) |
| Publisher: |
Hamburg : Verlag Dr. Kovač |
| Subject: | Product return | Online-Handel | Online retailing | Kundenservice | Customer service | Electronic Commerce | Retoure | Verbraucherverhalten | Kundenmanagement |
| Description of contents: | Table of Contents [gbv.de] ; Description [verlagdrkovac.de] ; Description [swbplus.bsz-bw.de] |
| Extent: | IX, 204 Seiten Illustrationen 21 cm x 14.8 cm, 290 g |
|---|---|
| Series: | Schriftenreihe electronic commerce, marketing & finance. - Hamburg : Verlag Dr. Kovač, ISSN 2193-7036, ZDB-ID 2661191-0. - Vol. Band 8 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Sammlung ; Collection of articles written by one author ; Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Thesis: | Dissertation, Johann Wolfgang Goethe-Universität zu Frankfurt am Main, 2016 Kumulative Dissertation |
| Notes: | Besteht aus: Synopsis und 5 Sonderdrucken aus verschiedenen Publikationen Literaturangaben |
| ISBN: | 3-8300-9401-9 ; 978-3-8300-9401-2 |
| Classification: | Handel ; Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011634492