Providing quality to customers
ILM
| Year of publication: |
2007 ; 5. ed.
|
|---|---|
| Institutions: | Institute of Leadership and Management <London> (contributor) |
| Publisher: |
Amsterdam : Elsevier [u.a.] |
| Subject: | Kundenmanagement | Qualität | Kundenbindung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 97 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-08-046420-6 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004887276