Psychological distress is increasing among customer-facing retail employees : evidence from 1997 to 2015
Pankaj C. Patel, John A. Pearce, Daniel G. Bachrach
| Year of publication: |
August 2018
|
|---|---|
| Authors: | Patel, Pankaj C. ; Pearce, John A. ; Bachrach, Daniel G. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 89.2018, p. 21-26
|
| Subject: | Customer facing retail employees | Psychological distress | Trends of stress | Einzelhandel | Retail trade | Stress | Work stress | Verkaufspersonal | Salespeople | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2018.04.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011881572