Public relations and reputation management in a crisis situation : how Denny’s Restaurants reinvigorated the firm’s corporate identity
Year of publication: |
2010
|
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Authors: | Kanso, Ali M. ; Levitt, Steven R. ; Nelson, Richard Alan |
Published in: |
The handbook of crisis communication. - Chichester : Wiley-Blackwell, ISBN 1-4051-9441-3. - 2010, p. 359-377
|
Subject: | Gastronomie | Restaurant industry | Ethnische Diskriminierung | Ethnic discrimination | Unternehmenskultur | Corporate culture | Firmenimage | Corporate reputation | Krisenmanagement | Crisis management | Diversity Management | Diversity management | Öffentlichkeitsarbeit | Public relations | USA | United States |
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