Qualitätsmanagement
Year of publication: |
2006
|
---|---|
Authors: | Pepels, Werner ; Weinmann, Markus |
Published in: |
Kompendium Management in Banking & Finance. - Frankfurt am Main : Bankakad.-Verl., ISBN 3-933165-49-0. - 2006, p. 965-1062
|
Subject: | Qualitätsmanagement | Quality management | Dienstleistungsmanagement | Service management | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management |
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