Quality assessment: Instruments for the analysis of quality concepts based on EN 29 000, the Malcolm Baldrige Award and the European Quality Award
| Year of publication: |
1994
|
|---|---|
| Authors: | Zink, Klaus J. ; Hauer, Reimund ; Schmidt, Andreas |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 5.1994, 5, p. 329
|