Quality : from customer needs to customer satisfaction
Bo Bergman ; Bengt Klefsjö
| Alternative title: | Quality <engl.> |
|---|---|
| Year of publication: |
1994 ; 2. print.
|
| Authors: | Bergman, Bo ; Klefsjö, Bengt |
| Publisher: |
London [u.a.] : McGraw-Hill |
| Subject: | Qualitätsmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 478 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Aus d. Schwed. übers. |
| ISBN: | 0-07-709016-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004209847