Quality governance of human aspects of quality initiatives in the public service sector
Year of publication: |
2011
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Authors: | Mukhtar, Ramlah ; Ali, Noor Azman |
Published in: |
Verslo ir teisės aktualijos : mokslo darbai. - Vilnius : [Verlag nicht ermittelbar], ISSN 1822-9530, ZDB-ID 2666649-2. - Vol. 6.2011, 1, p. 111-128
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Subject: | Öffentlicher Sektor | Public sector | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Öffentliche Dienstleistung | Public services | USA | United States | Dienstleistungsqualität | Service quality |
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