Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Luís Pimentel and Maria João Major
| Year of publication: |
2014
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|---|---|
| Authors: | Pimentel, Luís ; Major, Maria João |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 7, p. 763-775
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| Subject: | quality management | TQM | organisational change | balanced scorecard | descriptive case study | Qualitätsmanagement | Quality management | Balanced Scorecard | Balanced scorecard | Organisatorischer Wandel | Organizational change | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010393824