Quality management in the service industry
Lionel Stebbing
| Year of publication: |
1990
|
|---|---|
| Authors: | Stebbing, Lionel |
| Publisher: |
New York [u.a.] : Ellis Horwood |
| Subject: | Qualitätsmanagement | Dienstleistungsbetrieb | Dienstleistungssektor | Qualitätssicherung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 178 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| ISBN: | 0-13-747148-3 |
| Source: |
Persistent link: https://www.econbiz.de/10004099139