Queuing system for different classes of customers
Youseef Alotaibi and Fei Liu
| Year of publication: |
2013
|
|---|---|
| Authors: | Alotaibi, Youseef ; Liu, Fei |
| Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 13.2013, 4, p. 418-434
|
| Subject: | business process modelling | BPM | business process reengineering | BPR | change management | customer differentation | customer satisfaction | flexibility | mathemathical model | priority queue | waiting time | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Kundenzufriedenheit | Customer satisfaction | Warteschlangentheorie | Queueing theory | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010231405