Raving fans : a revolutionary approach to customer service
Ken Blanchard & Sheldon Bowles
| Year of publication: |
1998
|
|---|---|
| Authors: | Blanchard, Kenneth H. ; Bowles, Sheldon M. |
| Publisher: |
London : HarperCollins |
| Subject: | Kundendienst | Kundenorientierung | Verbraucherzufriedenheit |
| Extent: | X, 137 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-00-653069-9 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004376210