Reengineering professional services through automation, remote outsourcing, and task delegation
Scott E. Sampson, Rebecca Pires dos Santos
| Year of publication: |
2023
|
|---|---|
| Authors: | Sampson, Scott ; Santos, Rebecca Pires dos |
| Published in: |
Journal of operations management. - Bognor Regis : Wiley, ISSN 1873-1317, ZDB-ID 2013293-1. - Vol. 69.2023, 6, p. 911-940
|
| Subject: | automation | professional service operations | reengineering | simulation | technology | Automatisierung | Automation | Outsourcing | Organisatorischer Wandel | Organizational change | Simulation | Freie Berufe | Professional services | Prozessmanagement | Business process management | Unternehmensdienstleistung | Business services | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/joom.1268 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014339680