"Regrettable-escapism" the negative effects of mobile app use : a retail perspective
Year of publication: |
2022
|
---|---|
Authors: | McLean, Graeme J. ; Al-Nabhani, Khalid ; Marriott, Hannah |
Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 39.2022, 1, p. 150-167
|
Subject: | escapism | guilt | regrettable-escapism customer loyalty | retail mobile apps | uses and gratifications | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Mobile Business | Mobile business |
-
McLean, Graeme J., (2020)
-
Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid, (2022)
-
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian, (2022)
- More ...
-
McLean, Graeme J., (2020)
-
Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid, (2022)
-
Developing a Mobile Applications Customer Experience Model (MACE) : implications for retailers
McLean, Graeme J., (2018)
- More ...