Rejoining the research on the functionality of e-tailing sites : empirical evidence from Turkey
Year of publication: |
2011
|
---|---|
Authors: | Çelik, Hakan |
Published in: |
International journal of electronic marketing and retailing : IJEMR. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1741-1025, ZDB-ID 2193368-6. - Vol. 4.2011, 2/3, p. 183-205
|
Subject: | Online-Handel | Online retailing | Kundenservice | Customer service | Lebenszyklus | Life cycle | Website | Benutzerschnittstelle | User interface | Türkei | Turkey |
-
Importance of web functionality support for the individual stages of the customer service life cycle
Pearson, Ann M., (2009)
-
Bringing the corner-store online : the challenges and promises of online customer service
Awad, Neveen Farag, (2004)
-
The effectiveness of online shopping characteristics and well-designed websites on satisfaction
Luo, Jifeng, (2012)
- More ...
-
Çelik, Hakan, (2011)
-
Başaran, Bülent, (2012)
-
The effects of renewable energy sources on the structure of the Turkish electricity market
Karatekin, Canan, (2020)
- More ...