Rejuvenating Customer Management:
Year of publication: |
2005
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Authors: | Salomann, Harald ; Dous, Malte ; Kolbe, Lutz ; Brenner, Walter |
Published in: |
European management journal : publ. twice a year for the Scottish Business School. - Oxford [u.a.] : Pergamon, Elsevier Science, ISSN 0263-2373, ZDB-ID 8594971. - Vol. 23.2005, 4, p. 392-403
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