Relationship between customer expectations and financial performance of food industry businesses in a customer satisfaction model
Petr Suchanek, Maria Kralova
| Year of publication: |
2023
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|---|---|
| Authors: | Suchanek, Petr ; Kralova, Maria |
| Published in: |
Economic and business review : EBR. - Ljubljana : Economic & Business Review, ISSN 2335-4216, ZDB-ID 2406428-2. - Vol. 25.2023, 2, Art.-No. 3, p. 103-117
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| Subject: | Customer expectations | Customer satisfaction | Food industry | Financial performance | ROA | Kundenzufriedenheit | Ernährungsindustrie | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Unternehmenserfolg | Firm performance |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.15458/2335-4216.1320 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014309205